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About Us

At San Diego Short Sale Experts, our team assists homeowners throughout San Diego in negotiating down the amount owed on their home loan(s) (a Short Sale). It creates a win-win situation for both parties by providing the homeowner an option before their property is foreclosed upon, and by saving the mortgage company from having to foreclose on another property.

Our team has over 15 years of experience in real estate, lending, and negotiating short sales with banks. Our commitment to each homeowner is the same… We will evaluate each situation individually to help you determine which option is best for you. From there, we will strive to make the Short Sale process as smooth, effortless, and private as possible. We will communicate with you throughout the entire transaction, so you are never left wondering what is happening or if the transaction is going through. Our goal is not only to help you in this transaction but hope to build a client for life by providing you with the service you deserve.

We are not investors, we will not ask you to deed the property to us, we will not lie to you, we will not charge you upfront fees and will not recommend you deed to a third party or give up your home.

We handle Short Sales in all areas of San Diego, Orange County, Riverside County, and most areas of California.  If your property is outside of California, we can refer you to our partners throughout the US. Please contact us today to go over your options or for more information.

Adress: 2820 Camino del Rio South #316, San Diego, CA 92108

What our customers are saying:

kathy williams
kathy williams
01:42 03 Jan 21
We choose Glen Henderson after interviewing 5 realtors to sell our family home. What stood out for us was his calm, reassuring and confident approach in getting the house ready to put on the market.He knew what needed to be done to the house to bring in top dollar without going over our budget.Glen introduced us to his team of professional contractors and scheduled every service that needed to be done before the house was ready to be shown. He kept in close touch with us and the contractors as the work was being done, making sure we were 100% satisfied.There was literally nothing we had to worry about taking care of - Glen and his team took that burden from us. We made the right decision to choose Glen Henderson as our realtor.
Heloise Love
Heloise Love
23:46 11 Nov 20
Glen Henderson of Ideal Agent and his great team just made the sale of the house completely seamless. Honest and forthrightness at Every key point. We could not have asked for ANYTHING or anyone better and I mean it. Thank you GLEN and team. We are thrilled!!!!!!Sincerely,Heloise
Trish Devieux
Trish Devieux
18:38 29 Oct 20
We selected Glen Henderson to be our listing agent and he was outstanding. His knowledge of the surrounding neighborhoods, attention to detail of how to market the property and his quick response to our questions went above and beyond most realtors.We do not live in the same state as our property and Glen made the entire process seamless. From staging, photography, marketing, listing on the MLS, putting up the For Sale signs to bringing in traffic - his hard work and dedication to selling our home really paid off. We listed our home on a Friday and by Monday we had three solid offers and a written contract by Tuesday.Glen and his entire team were friendly, helpful and quick to respond to every question throughout the entire process - listing to closing! We would highly recommend Glen Henderson and his team to everyone we know in the San Diego area. You will not be disappointed.
Sue King-Marschalk
Sue King-Marschalk
17:32 21 Oct 20
After reading a lot of information about local San Diego County Realtors from 2,300 miles away, Glen Henderson of Big Block Realty kept rising to the top of my list. I recommended him to my son who was the Executor of an Estate in Chula Vista, which included selling a home that the owner had lived in for over 42 years. My son met with Glen and together they called me in Tennessee. I asked Glen 3 questions and his answers were professional, knowledgeable, and I knew we had chosen the right Realtor for the home sale.Glen listed the home on a Friday afternoon and everything he had told us during the sale was true and worked exactly as he said it would. There were numerous showings over the weekend and on Monday there were 10 offers! Glen and his staff efficiently guided us through the sale process, Escrow, recommended companies for the Termite repairs, removal of items in the home and property, and overall cleaning. Every company Glen recommended was professional, on time, and were excellent!Everything from Listing to Close of Escrow was stress-free for us. Glen and his staff were on top of the process, every detail, and handled the sale with excellent service.I highly recommend Glen Henderson of Big Block Realty. Glen and his staff are ethical, professional, and excellent!
Marie Coquia
Marie Coquia
03:05 20 Oct 20
Glen Henderson is a true consummate professional! He and his team were very responsive and flexible to all our needs. Glen’s friendly demeanor made it easy for us to ask questions and along with his team, they supported us right through the close of escrow. Glen is extremely knowledgeable in all aspects of the real estate business and is highly organized. He assisted us with the completion of all paperwork and handled negotiations for multiple offers. We feel Glen got us the best/highest price for our property. He exclusively represented us as the seller and was dedicated to ensuring our best interests were always a priority. This was the first time we truly felt that selling a home was a pleasure! We highly recommend Glen and his agency for all your real estate needs. We would certainly reach out to Glen for any future real estate transactions we might have.
Maria Eller
Maria Eller
00:02 14 Oct 20
They provided all safety gears for our home showings they have a great system of establishing home showing appointments. Glen is always willing to share his advice and expertise during the home selling/negotiation process.
Ralph V
Ralph V
06:49 22 Sep 20
We teamed with Glen Henderson of Big Block Realty to sell my 90 year old mother’s mobile home in San Diego where she lived for over 35 years. This was a very difficult and emotional time for her. Upon his visit, Glen spent the next couple hours listening, asking gentle leading questions and soothing my mother’s fears. He shared his personality with us in a way that left us feeling like we made a friend.In practice, not only did Glen operate with the highest ethical standards, he connected us with contractors, cleanup crews and services that were just as ethical as he. Every time we turned around Glen had another quality solution. And I called him for a LOT of help!The sale price of this house generated a paltry commission for Glen, but he acted as thought it was a multimillion dollar deal. Through our issues with title errors and Covid19, he never waivered once in his diligence, his ethics, or his humility.Glen Henderson is one of the most ethical, honest and hard-working person I’ve ever met.I cannot recommend him enough. Excellence at all times.
Scott Baierl
Scott Baierl
03:46 16 Sep 20
Glen is an awesome realtor. He helped my wife and I find the perfect upgrade home, and he went the extra mile on everything. We liked him so much that we had him sell our old home as well. I think we listed the property for a few days, and he got us a great offer at a price far higher than we thought we would get. As long as I live in San Diego, I am using Glen for all of my real estate transactions!
James Bell
James Bell
22:49 17 Jul 20
After working with Glen, it's obvious why he has so many five-star reviews. During my interview with him, I quickly concluded he was professional, knowledgeable and a great listener, so I hired him to sell my home. I was a little concerned about selling a house in the middle of a pandemic but Glen was reassuring and identified numerous reasons why it was a good idea. Throughout the entire process, he and his team made everything easy with their synchronized actions and stellar communication. I simply signed a few documents, prepared the house for photos and showings, and they took care of everything else. Market conditions changed shortly after we listed the house and Glen recommended we adjust accordingly. Soon after that, we had a buyer and closed in 30 days. All in all it was a fantastic experience and I would, without reservation, hire Glen again. He is as good as they come.
Melissa Brown
Melissa Brown
02:46 29 May 20
I do not typically write reviews but I am more than happy to post one for Glen Henderson. I interviewed three other realtors prior to choosing Glen and could not have made a better choice. I hired Glen in the first week of January and made plans to list my house at the end of March. Glen was very helpful as I was getting the house ready to sell, advised me on making repairs, and recommending a roofer. Then the pandemic and resulting stay at home orders began in San Diego, and I had to decide whether to continue with the plan or postpone selling my house. With Glen’s advice and input we decided to go ahead and list the house as scheduled. In the midst of all that craziness my house sold in 20 days and we had a back up offer in place. Glen is extremely professional, knowledgable, great at communication, and a really nice guy on top of that. His assistant, Frank, is awesome too. I really don’t think you can go wrong working with Glen.
scott templin
scott templin
04:29 26 May 20
Several years ago, my parents listed their home for sale with Glen Henderson. Based on their experience with him, my wife and I reached out to Glen for assistance when we found out we were moving back to San Diego.Even though we were all over the map with what we wanted and where we wanted to live, Glen was very good at narrowing down properties for my wife and I to look at that fit our wants/needs. We always felt like we were Glen’s only clients, as he was very responsive and never too busy to take our calls and respond to our messages. It was great that he never pushed or pressured us into any property we looked into… he always remained objective and helped point out some good and bad when we asked for his perspective on things. After a lot of viewing, we finally found and purchased an amazing home in Eastlake.When our family started growing and we needed a larger home, we contacted Glen to list our property without a second thought. Glen and his team were able to get us multiple offers within the first 24 hours of listing our home, and in the end, we ended up closing at nearly $25k over our asking price!Needless to say, Glen and his team area helping us to find our next, and hopefully forever home. He helped us find an amazing home for our family, and was able to get our offer accepted and at the time of this review we are currently in escrow!Bottom line… there are no shortage of Realtors in San Diego, but we have continued to work with Glen and his team without giving it a second thought. We would without a doubt refer any family or friends to Glen, and have absolute confidence in his professionalism, integrity and dedication to helping us find what is best for our family.
Kale Tapia
Kale Tapia
05:48 18 May 20
Glen Henderson and his team recently helped my husband and I with selling our first home. From start to finish Glen and his team were extremely professional, understanding and were there to answer any questions that we had. Glen is extremely knowledgeable in his field and it shows. He always had great advice and he was able to get us the very best offer on our home, which exceeded our expectations. Glen made what we thought was going to be a scary process go very smoothly. Our family is extremely grateful that Glen was our agent and that we had his team to work with. We would definitely recommend Glen Henderson to anyone who was looking for an excellent realtor!
Kale Tapia
Kale Tapia
05:45 18 May 20
Glen Henderson and his team recently helped my husband and I with selling our first home. From start to finish Glen and his team were extremely professional, understanding and were there to answer any questions that we had. Glen is extremely knowledgeable in his field and it shows. He always had great advice and he was able to get us the very best offer on our home, which exceeded our expectations. Glen made what we thought was going to be a scary process go very smoothly. Our family is extremely grateful that Glen was our agent and that we had his team to work with. We would definitely recommend Glen Henderson to anyone who was looking for an excellent realtor!
Tiffani Ruehle
Tiffani Ruehle
19:35 16 Apr 20
My husband and I highly recommend Glen Henderson. He is an excellent agent that listens intently and answers all questions thoroughly. He is great at communication and responds quickly. Our experience selling our home was as smooth as possible. We were buying a house in a different state as well as selling our house in San Diego but everything worked out quickly and efficiently.
Tiffani Ruehle
Tiffani Ruehle
19:26 16 Apr 20
My husband and I highly recommend Glen Henderson. He is an excellent agent that listens intently and answers all questions thoroughly. He is great at communication and responds quickly. Our experience selling our home was as smooth as possible. We were buying a house in a different state as well as selling our house in San Diego but everything worked out quickly and efficiently.
Tamra Frost
Tamra Frost
23:48 26 Feb 20
Karen Thomas
Karen Thomas
15:57 24 Dec 19
Glen Henderson was one of four Real Estate Agents we interviewed to represent us to sell our 3 unit property. We selected Glen and we were not disappointed. Glen Henderson came highly recommended by Dave Ramsey, a nationally money management expert, author and Radio host who lists Glen as an ELP (Endorsement Listed Provider). Glen was not pushy who allowed us to have a voice in the decision making such as pricing and advertising while at the same time giving us sound advice based on his expertise. We were impressed that he had a wide spread of advertising resources in order to maximize potential buyers. From the time of listing until the close of escrow, he consistently kept us up to date either by phone, e-mail or text. Whenever Glen was not available to answer our phone calls, we could always count on his assistant, Frank Andino to pick up the call! From start to finish, Glen made the transaction to move smoothly and in a timely manner.
art garcia
art garcia
15:46 24 Dec 19
Glen Henderson was one of four Real Estate Agents we interviewed to represent us to sell our 3 unit property. We selected Glen and we were not disappointed. Glen Henderson came highly recommended by Dave Ramsey, a nationally money management expert, author and Radio host who lists Glen as an ELP (Endorsement Listed Provider). Glen was not pushy who allowed us to have a voice in the decision making such as pricing and advertising while at the same time giving us sound advice based on his expertise. We were impressed that he had a wide spread of advertising resources in order to maximize potential buyers. From the time of listing until the close of escrow, he consistently kept us up to date either by phone, e-mail or text. Whenever Glen was not available to answer our phone calls, we could always count on his assistant, Frank Andino to pick up the call! From start to finish, Glen made the transaction to move smoothly and in a timely manner.
Don Jackson
Don Jackson
05:38 08 Dec 19
Earlier this year my 95-year-old mother, who lives in North San Diego county, told me she wanted my help in selling her rental property. I live in the Pacific Northwest so most of the help on my part was done via phone and email with an occasional trip to the Southern California for face to face meetings.We interviewed 3 separate real estate professionals. 2 of the 3 were referrals from family and/or friends and the 3rd, Glen Henderson, was a Dave Ramsey referral. This was not your usual run of the mill real estate transaction for several reasons. The property contained two separate 3-bedroom 1 bath ranch houses on a single piece of property that was NOT sub-dividable. They had been rental properties for well over 30 years and improvements had been minimal for most of that time. Each of the structures had been fully depreciated for tax purposes.Glen’s presentation was clear and direct. He recognized that we would be looking, NOT for the average real estate buyer, but for investors and/or builders who could secure their own private financing. Fortunately, Glen’s 16 years of experience in the San Diego area through good and bad real estate markets had introduced him to a number of folks who would match well with our needs. Glen’s estimate as to what the property would sell for was higher by $50,000 to $100,000 than the other two presenters. As it turned out Glens “guess” was exactly what we ended up getting for the property.Glen was accessible even over the 1200-mile distance between us. He communicated clearly and promptly via phone calls and emails to keep us informed as well as to respond to questions. One other factor that separated Glen from the “normal” real estate person was that he had connections with financial advisers who were able to work with him and us in the sale to legally avoid a tax amount that would have been 30% of the sales price. The financial person, Glen, and I were able to work as a team to overcome some minor hiccups that accompany almost any real estate transaction. The property was sold to an investor Glen has worked with previously and for the full asking price.My mother – now 96 years old – is delighted to no longer be a “land-lady”. She is also proud to hold the record as Glen’s oldest client. 😊 Both she and I are very pleased with Glen’s work ethic and ability and would highly recommend him to anyone in the San Diego area.
Amy L
Amy L
14:31 01 Dec 19
I can not say enough wonderful things about Glen and his team. He surpassed every expectation I had. He and his team are timely, professional and on every detail. I didn't know that selling property could even go so smoothly. The whole process went faster and better than expected. Their communication was amazing. I would recommend them 110%
Mike Burge
Mike Burge
20:08 27 Nov 19
Glen and Shannon are superstars in the real estate world. Their customer service and knowledge is second to none in San Diego.
David AndAmy
David AndAmy
02:37 24 Nov 19
By far the best realtors we have ever used! We have had our share of realtors as we have moved with the military. Glen and Shannon blew us out of the water with their professionalism and excellence! We wish we had them now as we get ready to sell our home in FL.
Jeremy Dittrick
Jeremy Dittrick
17:33 16 Jul 19
Glen Henderson flat out delivered! he was always availiable and answered any questions, he truly has the heart of a teacher. I trust Glen completely and he was a master of communication. i was nervous through the process and he always grounded me and made it seem like it was too easy. His team knows what they are doing, they are all very experienced professionals. There was never any pressure from him or his team he truly just wants the best for everyone he works with, Glen is selfless. He worked with our busy schudules and was very flexible. furthermore i am in the military and much of the process was completed via email as i was out of the area. He got me multiple offers in a very short time and higher offers than i ever expected. I am looking forward to using Glen again if i get stationed in CA again. Glen was extremely humble i should add, my property wasnt in the nicest area and wasnt a big fancy place, but it didnt matter to Glen, he gave me the same service as i would expect he gives the multimilion dollar homes. i am surprised there are other Realtors still operating in San Diego with Realtors like Glen around. He needs to be your #1 choice, if he is not you are missing out!
S S
S S
16:48 13 May 19
My family asked that I assist them with the sale of one of our houses which led me to Glen. The entire experience couldn't have gone any better. He got us the best offer/terms and helped ensure the transaction went smoothly. He also provided a referral for getting our house cleaned out which was very helpful. Recommend 100%.
Mark Pelley
Mark Pelley
15:34 27 Mar 19
Glen and his team did a phenomenal job on the sale of our home! Glen used the latest technology so our house could be seen in great detail by anyone anywhere. I truly believe that we received a much higher sale price than we could have with other agents due to his thoroughness and attention to detail. He really means it when he says his biggest job is to get you the best price on the sale of your home.
Richard Meacham
Richard Meacham
17:47 22 Mar 19
I've bought and sold houses with Glen and have been delighted by his work both times. He is the ultimate professional - extremely responsive, knows the market and handles everything. He really took the time to listen and understand my wish list when shopping for a new house and found the right one for me very quickly. He navigated all the issues and headaches along the way and negotiated a great price too. This was extremely valuable to me as I was busy and distracted with work the entire time. He helped me sell my family home during a complicated and stressful divorce, helping get us through the usual conflicts and problems. We were transitioning from a previous realtor who hadn't managed to sell the house and we literally sold in weeks after Glen took over. I would absolutely recommend him, every time.
Kirby Smith
Kirby Smith
04:08 22 Mar 19
Glen was really super. He guided us to the neighborhoods that had homes we were interested in and within our price range. The whole process couldn't have been easier and we ended up with our perfect home. I highly recommend Glen and his team for anyone looking at getting a new home (or selling an old one). He's the best.
Brandon Kirby
Brandon Kirby
05:22 14 Dec 18
Everyone's brother, uncle, or friend from high school is a real estate agent - so you have a ton of options on who to partner with for probably the largest transaction of your life. The majority of our savings was locked away as equity in our home, and we had to maximize our return.We interviewed two top east county agents and reached out to Dave Ramsey for the third referral - which turned out to be Glen Henderson. We wanted to remove the emotional part out of the decision on who to go with, so we had ten items which we weighted each agent by, amount of homes closed, east county activity, etc. Glen came in with a different pitch, talked about how he brings in a professional designer to help stage the home, etc..We also found ourselves in a bit of a legal battle over the transaction which (Which did'nt involve Glen's team) caused us to lose our buyer. At Glen's cost, brought in a real-estate attorney to help advise us.Long story short, we closed our house $150,000 more than the next two agents had planned even to put in on the market for - I believe they were looking for a quick transaction vs. helping us maximize our earnings.NET:If you've ever heard about a real estate transaction go bad, ours was the worst - We tell people the story today and they just don't believe what happened. Glen's a partner you can trust, he's proved he's in it just as deep as you are!Don't go for the guy that sells the most houses, he might sell the most because he's looking for the transaction - not to maximize your return. "Close it move on to the next"Remember any salesperson can sell a $1 for 75 cents.
Jennifer Lynn Sykes
Jennifer Lynn Sykes
17:59 13 Dec 18
Glen and his team are AMAZING! Super professional, responsive, and reliable.I tried another brokerage prior to meeting Glen and went through a failed contract. I was determined that I had no options with selling our home.As a last ditch effort, I reached out to this brokerage late at night via the website ad and a live person, Glen, messaged me back immediately!I was impressed from the start. Shortly after, Glen met me at my property which was a very difficult situation with the bank. He assured me he would get my property sold and he did!I didn't have to worry about anything, he and his team took it from the beginning and worked it until the end.He responded to all of my late night emails, calls, and texts.My husband was deployed during part of the sale and he helped arrange everything around our schedules.Glen is the real deal and I am so thankful I found him. I would recommend him to anyone.
Jlynn S.
Jlynn S.
09:56 13 Dec 18
Glen and his team are AMAZING! Super professional, responsive, and reliable. I tried another brokerage prior to meeting Glen and went through a failed...
Glen Henderson
Glen Henderson
01:52 12 Dec 18
John Paul Kim
John Paul Kim
03:38 19 Sep 18
Glen did an outstanding job for me as my real estate agent. I met with a few different agents, but Glen seemed to have the best plan, knowledge, and capability for working with me. He gave me great advice and the resources to get my home ready for sale. His analysis of the market conditions, pricing, staging, and value was spot on. He was always available by text or phone for ALL my issues. His team delivers and worked very well to make my home sale a very smooth and easy process. I have nothing but the highest praise and would recommend him to anyone.
doug berry
doug berry
01:45 09 Sep 18
Glen Henderson was so very helpful! He went the extra mile for us time and again.
Jenna Halsey
Jenna Halsey
18:07 21 Mar 18
Glen Is an agent we have used time and time again both buying and selling Real Estate.His knowledge ,professionalism and dedication to his clients is exemplary, which is why we keep coming back! We tell him what we need, and Glen delivers. If you are looking to buy or sell, we would absolutely recommend Glen and his team to assist you with all your Real Estate needs.
althea quint
althea quint
18:17 09 Feb 18
Glen and his team made sure I sold my house within the time frame I wanted. Thanks so much for the support provided!
Jurik Smith
Jurik Smith
17:34 22 Jan 18
Above all else, their customer service exceeded my expectations. I highly recommend them!
Angela Henderso
Angela Henderso
17:30 22 Jan 18
I reached out to this San Diego realty group after seeing them on Zillow and Yelp. They proved to be very useful, professional, and personable. Very knowledgeable regarding the area as well. I extracted that knowledge from Glen to find the best neighborhoods with good schooling and good background history. Glen pinpointed where he would recommend and why. This was a huge determining factor for settling down. I want to personally thank Glen and his team. They were a significant influence!
Selli Coaze
Selli Coaze
17:26 22 Jan 18
Found me a home in the Gaslamp part of town. It met all the requirements I spoke to them about. Pricing, location, and market value potential. This will be a great investment and it’s all thanks to the competence of Alliance Groups team of realtors.
Juli Woods
Juli Woods
17:24 22 Jan 18
Selling my home through Glen and his specialized team was the right decision. They prioritized selling my home and processing my requests, which I greatly appreciated. I can see why they are an award winning real estate firm in San Diego. With this kind of customer service, they certainly deserve it!
Ashley Barnes
Ashley Barnes
21:43 20 Jan 18
Great experience with these guys. Glen and his crew guided me into my dream home in a matter of 1 week! Very grateful for making their acquaintance!
elnora fripp
elnora fripp
20:44 10 Jan 18
Glen and his team helped me settle into my new Gaslamp, San Diego home. I thoroughly enjoyed how communicative and reliable his team was. Any question I had was answered with no issues. Very friendly staff that pointed me in the right direction whenever I was unsure, unaware, or confused. Thanks so much!
selena willilams
selena willilams
02:58 21 Dec 17
Working with Glen Henderson was phenomenal. He did everything he said he would do and made it a positive and professional transition for selling my previous home.
sandra robinson
sandra robinson
17:49 10 Dec 17
They have provided us with exemplary customer service time and time again. Helped us buy our new San Diego home, and given us a lot of helpful, lifelong tips for being a San Diego resident. Glen even gave us the numbers of some good handymen in the area! They are heaven sent!
Byram Godwin
Byram Godwin
03:41 10 Dec 17
Exactly what I was looking for. Spectacular customer service during the entire transition fro pm having them sell our home, to successfully buying a new home in the San Diego market. Thanks Glen and crew! My family appreciates your genuine effort!
Cristina Joseff
Cristina Joseff
16:11 03 Dec 17
Processing all my information wasn’t an issue for Glen and his team. They were able to list my home and help me buy my new home in San Diego with no problem. Thank you Glen!
Barkley Lipsey
Barkley Lipsey
14:48 29 Nov 17
Exactly what my family was looking for in a real estate agent. Professional, knowledgeable, and timely. Glen had all these qualities, which makes for an outstanding realty experience.
Hammond Dumas
Hammond Dumas
14:58 27 Nov 17
As far as real estate goes, Glen and his team know what they're doing. They have proven it to me by listing my previous home and guiding me into buying a new one. The entire process was seamless from start to finish. I believe this is because of the proficiency of their team all around!
Nicholas Nolan
Nicholas Nolan
07:11 27 Nov 17
They definitely got it right here. Very impressed with their attentiveness and professionalism throughout the home buying process. Glen went above and beyond to find a home that met our standards. My wife and I highly recommend him.
Roseann McCartney
Roseann McCartney
03:47 21 Nov 17
We were looking to move to the San Diego area, so we contacted this real estate firm. They pointed us in the right direction and took our urgency seriously. They were able to help us buy a home within 30 days of contact, which was our deadline!
Glen Henderson
Glen Henderson
22:16 19 Jul 17
Without a doubt, the most knowledgeable short sale team in ALL of San Diego
Glen Henderson
Glen Henderson
23:39 16 Sep 16
Charles R.
Charles R.
14:54 21 Mar 16
I have cleaned the windows of several houses for Glenn and Shannon, to get them ready to sell.They are a pleasure to work with, very professional! Just...
Sapna Singh
Sapna Singh
12:10 25 Dec 15
Habib Dalhoumi
Habib Dalhoumi
16:19 09 Jan 15
It has been a pleasure to work with both of these amazing individuals.
Aaron Kinn
Aaron Kinn
00:28 09 Jan 15
If I were to buy or sell in San Diego there is no one else I would use!
Ron T.
Ron T.
20:51 06 Jan 15
Shannon, Jacqueline, and everybody I dealt with at Alliance were absolutely the best and most professional people I could have hoped to deal with. They held...
Janene Drummer
Janene Drummer
07:13 10 Aug 13
I was initially hesitant about doing a short sale on my condo but Glen and Shannon were very reassuring. From the quick response to my initial inquiry, to the regular updates throughout the process, Glen, Shannon and their team at Silvercrest made what was an overwhelming and confusing ordeal into a bearable situation that ended in relief and joy. They were all extremely knowledgeable and professional and I would highly recommend their services to everyone I know.
Steven Gaynor
Steven Gaynor
20:36 31 Jul 13
I had a unique situation where my company transferred the headquarters from San Diego to New York City. Obviously, the reorganization is not unique these days. However, I was left in a situation where I still had my income, but due to a mortgage that was underwater, I had to go through a short sale in order to move.I had tried to deal with the banks myself, but after three failed attempts at asking for options, I reached out to Shannon Keatley at the San Diego Short Sale Experts (Silvercrest Realty). She immediately set up an in-person appointment to review my situation. Because of my continued income and previous attempts with the bank, I was very unsure that they could help me. She assured me that they had alot of experience with similar situations, and was optimistic. (with good reason)We started the process immediately with their initial package of paperwork. (The paperwork was familiar, but unlike the banks, Shannon was always available and helped me through every step of the way.) Once we got the initial paperwork in, I most often dealt with other employees at Silvercrest. I was initially impressed with Shannon's availability and support, but EVERYONE I encountered at Silvercrest was outstanding. I will mention that more later.So in less than 30 days from the initial meeting, Silvercrest found a buyer, and in less than 90 days they received approval from both of my banks. (by some act of god) I wish that was the end of the story. By no fault of Silvercrest, the original buyer decided to back out after the bank approval. After this, Silvercrest immediately got another buyer on board, but the banks decided to stop cooperating.I'm a project manager by profession (and by nature), so once the initial deal fell through, I felt very unstable. I started to contact the office about every move they were making, and the staff there continued to be amazing. Every email, every phone call, every venting frustration, they answered immediately and with an eagerness to help. I could not be more happy with both Natalie and Camille throughout this whole process.All of our patience was tried, as the banks continued to jerk around and break deadlines and deals, but they persisted through all of the trials and tribulations. By no means was this an easy or short process, as anyone who goes through it can tell you, but I would have never been successful without Shannon, Natalie and Camille! Everytime the banks made me worry, they assured me that they have it taken care of, and ultimately I have to say that they were absolutely right. They took care of me through the whole process.My advice to anyone who is looking to buy or sell a home (or have to go through a short sale like I did) is to make the first call to Silvercrest.Thank you for everything!
David G
David G
15:49 05 Jul 13
I worked with Shannon, Nicole and Richelle Szczygiel from Silvercrest reality on a strategic short sale of my condo. What can I say these guys have got the process working like a well oiled machine. Went as smoothly as could be hoped for. I really thought Wells was going to balk on this one...Very efficient and professional team, can't recommend highly enough!
Mark Klages
Mark Klages
18:03 21 Apr 13
Thanks to Shannon & Glen, as well as Natalie and everyone else at Silvercrest Realty the ball-and-chain that was my short-sale property is a thing of the past!!! Thank You, Thank You, Thank You. Shannon and Glen are pros who made the entire process as simple, easy and painless as possible because of their experience and professionalism. If you have ever thought about a short-sale, you owe it to yourself to contact Shannon & Glen because at some point in the future you will be writing a review like this.
Brent Abdulla
Brent Abdulla
17:55 11 Mar 13
Shannon, Camille and Natalie were fantastic to work with during our short sale process. The entire team at Silvercrest Realty was professional, knowledgeable, and unbelievably helpful. They really are experts in this process and have an honest desire to help people with the whole real estate transaction. I highly recommend them for any and all of your real estate needs.
Erin Bishop
Erin Bishop
16:54 17 Dec 12
My Short Sale is finally over! It is such a great feeling and I could not have done it without Silvercrest Realty. Shannon and her team are really nice, 100% professional and great at what they do. I would recommend them to anyone who is considering short selling! It’s not an easy decision or process, but working with Silvercrest Realty took the burden off of me. I put my trust in them and they followed through on the results. I could not be more pleased.
Mindy Bryant
Mindy Bryant
15:28 16 Nov 12
My husband and I worked with Shannon and Glen on our short sale. I am pleased to say that it was actually a very pleasant and reasonably easy experience. Going into doing the short sale - I thought it would be a lot harder and more frustrating..... but then we met Shannon, and she made everything so smooth and effortless. She would email us ALL of the items we would need to read and sign, and give us complete lists of everything we needed to bring to our appointments - That made it so easy!She was very compassionate with us and showed lots of understanding and support. Which was great since it was not an easy decision for us to do the short sale.Our place had several offers in the first couple of days of being on the market and escrow closed about 4 months later. So much easier and faster then we thought it would be. Shannon worked hard with the bank trying to get them to agree to everything we were asking for! I am still very pleased with the amount of time and effort she put into this whole thing for us.I think one of the things I most appreciated was how easy it was to get a hold of them. Almost every single time we called, they answered and took the time to talk to us and go through all our questions and concerns. And the rare occasion we get a voice mail, they would always get back to us that same day!I highly recommend them if you are planning a short sale!
Julia Pearson
Julia Pearson
04:14 13 Nov 12
The team at SilverCrest Realty are the BEST! We had spent 2 years battling our bank over our house. Once Glen and Shannon took over, the battle was won! They handled everything with our home with great respect & efficiency. Their immediate responses when our house fell out of escrow saved us from foreclosure. They took care of ALL the dirty work for us. Their constant communication was thorough and kind and beyond helpful! My husband and I HIGHLY recommend selling or buying with this team. We know we will come back to them for all of our future real estate needs. We are so thankful and appreciate their tremendous work and job well done in getting our house sold so quickly!!! EVERYONE that wants a successful short sale should go with Silvercrest!
Anthony Tong
Anthony Tong
01:26 06 Oct 12
Glen Henderson, Shannon Keatley and Jacqueline Phan from SilverCrest Realty did a great job in selling my home in San Diego. They are not only very knowledgeable with respect to the nuts and bolts for short sales but they are also very responsive to all of my concerns throughout the entire sales process. As you can imagine, short selling home produces a lot of stress for homeowners. However, you can count on Team SilverCrest! They know how to make things easy for homeowners and keep many different things under control. Thus, SilverCrest is the best real estate team that I have ever known and worked with. I am very satisfied and impressed in their efficiency and quality of sales execution that lead to the close of escrow.
Sina Kennedy
Sina Kennedy
19:56 28 Sep 12
Shannon and Glen at Silvercrest Reality are just wonderful! We were in a bad situation, close to foreclosure and felling lost on what to do to get out of it. We had talked about Short Selling, but we didn't know where to start. We kept hearing from people that we might be too late to start a Short Sale. We didn't have much to lose, so we called Shannon and Glen (San Diego Short Sale Experts). Man are we glad that we did! They responded immediately and started with our file that day! The first thing they were able to do its stop the bank from moving forward with foreclosure, allowing us more time in the house to figure out what out next move would be. Before we knew it, Shannon and Glen got the Short Sale approved and our house was on the market! They did an amazing job of driving our short-sale from bank approval to close, which is no small feat. It gave us time to find another home and allowed us to start the road to rebuild for our future. The best part was, they negotiated us large sum for the “Cash for Keys” also know as “Short Sale Relocation Assistance” that made the end of the process seem worth it.Shannon and Glen are caring, professional, tenacious and committed. This process can be very frustrating for sellers since there is little visibility into what’s happening from week to week. Shannon and Glen took the time to provide us with updates so we knew where we were in the process. The lenders accepted the deal that Shannon and Glen negotiated and we were basically wiped of any liability. Shannon and Glen from Silvercrest Reality should be, without a doubt, your first choice when seeking a trusted advisor who can help navigate the Short-Sale process.Thank you so much Shannon and Glen! We will hopefully be back in a year or so to purchase a new home, with your help we know that we will get a wonderful place!
Daniel Chang
Daniel Chang
00:13 12 Sep 12
I don't know where to start, but the Silvercrest Realty Group greatly exceeded my expectations and I am truly thankful that the short sale of my condo was successful. It took us an entire year from start to finish, but I can say that we closed on our condo last week and I couldn't be happier.I happened to listen to the Craig Sewing show and I had heard Glen on the radio talking about short sales. I was a bit skeptical at first since I had never called anyone after hearing them on the radio, but I was surprised at how welcoming Glen was even after I talked with him on the phone.So I decided to take the leap and meet Glen and Jacqueline at their office. I really didn't know what to expect and am always very careful when it comes to choosing a real estate agent, but Glen and Jacqueline exceeded my expectations. They were thoroughly prepared for our meeting and laid out step by step what we should expect. Of course we had to do our part and I gave them bank statements, a letter explaining my situation as to why I need a short sale, and paystubs.I was also really impressed with our listing and the quality photos that Glen had taken to showcase our property. Immediately we received an offer; however, due to buyer circumstances that fell through. We again put the property up and was given another offer, but yet again due to circumstances that fell through. Our third and final offer was the one that was successful and I can say that through all that Glen, Jacqueline, and Shannon never gave up hope and always kept us in the loop. They were always quick to respond if I had questions as well.I would highly recommend the Silvercrest Realty Group and I am again thankful for a successful close to my condo in San Diego.Thanks Glen, Jacqueline and Shannon!
Chris DoRego
Chris DoRego
17:50 28 Aug 12
Silvercrest Realty Group does an incredible job of taking the single most thing away from buying and selling property and that’s the anxiety and stress of the whole process! I worked with Shannon Keatley and her team on selling my home in the San Diego area and received nothing but the utmost professionalism and experience through the whole process. Shannon and her team were quick to deliver when I decided to sell my home. They kept me informed of the whole process and consulted me every step of the way. In addition, they did this virtually as I had relocated back to the Northern California Bay Area. They assured me that they can work through the transaction and process without having me be there in person. I think this speaks to one of Silvercrest’s and Shannon’s core competencies and a selling point for those who are relocating into or out of San Diego. I strongly recommend Silvercrest Realty Group and Shannon to those who want a strong professional experience when buying or selling a home. I wouldn’t hesitate to utilize them again in the future!
Jeremy Martin
Jeremy Martin
21:11 16 Jul 12
My wife and I used previous reviews for Silvercrest Reality to help us find someone to talk to about a potential short sale in February 2012. After completing the process (with Silvercrest) a mere 4 month later, we are truly appreciative those reviews that helped us find Shannon and Glen. It's not an easy decision to make, but from the beginning, Shannon was knowledgeable and understanding of all aspects of the short sale process (especially the emotional components).Shannon made the process relatively painless and made herself available for any questions (even the dumb ones) at all times of the day. The timeline that she described and the events that unfolded were spot on.Shannon and Glen at Silvercrest Reality are Short Sale experts and will help you. I can only assume that many realtors claim they can help you with your short sale, but Silvercrest specializes in this process and they are truly outstanding!
rebecca wiser
rebecca wiser
23:58 26 Jun 12
Fantastic service! Honestly, the best company to deal with. I was out of the country during the majority of my sale and they still made the paperwork very easy. Shannon and the whole crew were helpful in explaining all of the aspects of a short sale. With today's market, there's no telling when my condo value would have recovered, and I am so glad I decided to do a short sale. I highly recommend Silvercrest for any real estate transaction!
Lori Weir
Lori Weir
20:19 07 Jun 12
I’ve thought about how I could put into word just how great working with Shannon, Glen and the rest of their team has been, but I’m having a hard time conveying just how AWESOME they are. My husband and I went to them when we realized we would be moving to a different state all while having a condo in San Diego that was nowhere near worth what we bought it for. We were referred by our friends who just went through a short sale and raved about how awesome they were. At that point we didn’t know what our options were. We were anxious, nervous and confused. After our very first meeting with Shannon we walked out of her office instantly feeling better! She took the time to explain exactly what our options were and answered the million questions we had. After we decided to go with a Short Sale, Shannon and Glen came to our property and sat down with us explaining the entire process… what we could expect, what would scare us and so on…they were honest the entire time and were 100% correct with how the process ended up working. They never made any promises, but were always positive, which helped keep us positive! I would email and call with questions constantly and never once did I feel like I was a bother to them (although I apologized many many times). They truly made the long, stressful process of a Short Sale as easy as possible for us. We were in constant contact even though I knew they were busy with other properties. I always felt like I was the main focus of their attention and that they were doing everything in their power to have a successful short sale for US. I truly do not know how I would have gotten through this process without them. If we had stayed in San Diego there is absolutely no doubt that Shannon and Glen would be our life long realtors!!!!!!